#2
After conducting usability research, the issues with the old design were very clear:
- Why are there only 3 people shown in the people picker (instead of the full account member’s list), and why are these specific 3 people shown to me?
- Unlcear that multiple people can be added at once
- Missing additional information and context about the people
- Lack of messaging when user can’t assign people due to permission related issues
New design Knowing the user’s main pain points, it was easy to design a new People column dialog that would use convential UX patterns and help users understand what they can or cannot do with a clearer messaging and microcopy.